ThinkChat lets your business connect its WhatsApp number and manage every customer conversation, campaign, and automated reply from a single shared dashboard.
ThinkChat is a WhatsApp Business messaging platform for companies that want to sell, support, and notify their customers over WhatsApp.
Multiple agents handle WhatsApp conversations together — assign chats, add internal notes, tag contacts, and reply in real time.
Send approved WhatsApp template messages to opted-in contact lists with per-recipient delivery and read tracking.
Create, submit, and manage WhatsApp message templates and use them to start conversations and run campaigns.
Keyword auto-replies, welcome and away messages, and simple drip flows that respond to customers instantly.
Import contacts, organise them into lists and segments, and manage opt-in status and custom attributes.
Track sent, delivered, read, and failed messages across conversations and broadcast campaigns.
ThinkChat connects to your WhatsApp Business Account through Meta's official Cloud API.
Securely link your WhatsApp Business number to ThinkChat in a few minutes.
Add agents to the shared inbox and import your customer contacts and lists.
Reply to chats, send template broadcasts, and set up automations — all from one dashboard.
ThinkChat is a product of Thinkster Creativity Nexus LLP, an India-registered company. We provide a software platform that helps other businesses communicate with their own customers over WhatsApp using the official WhatsApp Business Platform. With each customer's permission, ThinkChat manages their WhatsApp Business Account, message templates, contacts, and conversations on their behalf, strictly to operate the messaging service they sign up for.